Hotel inventory is one of the things we’re trying to perfect when it comes to hotel management. We don’t want our guests to have a bad experience just because their room had no shampoo or soap, do we?
Hotel inventory can be divided into two categories, namely primary and secondary inventory. Primary inventory refer to rooms that generate revenue and the Secondary inventory covers other important things such as complimentary items and supplies for each room, restaurant, gift shop, and cleaning service.
Primary inventory can be monitored by keeping an eye on how many rooms are available for booking and rooms that are currently occupied. Secondary inventory is just as important as Primary inventory, but it’s more complex to monitor, especially if the hotel offers extended amenities such as restaurants and gift shops.
What is Inventory Visibility and how does it help hotels in managing their secondary inventory?
Inventory visibility is being able to track your inventories real-time and knowing where everything is located at any given moment. Having this kind of visibility has some perks you’ll enjoy:
- Efficient use of your time
- Improved forecasting and allocation of resources
Efficient use of time
Manual tracking of inventory is a long and tedious process. It takes time and can cost you a lot especially when you have multiple locations and your items are moving a lot. Being able to find an item and knowing its location in just a few clicks saves a lot of time, imagine having the ability to see the actual location of the item you’re looking for.
Inventory Map is a new approach under inventory visibility. This is when you have a map, a visual representation of all locations in your warehouse or storage. This helps hotels in keeping track of moving items such as bedsheets, linens, blankets, and other items. This will also effectively reduce loss and theft and it will allow you to monitor demanding products for different seasons, to forecast the need for room supplies, cleaning materials, products in the gift shop, and many more.
Another advantage of having inventory visibility is that it can help you cut on cost. This inventory map can be managed and monitored by a single person only, and it can be done in the comfort of your office or home. This eliminates the need to check the actual locations, thus significantly reducing the number of people required to manage the inventory.
Improves forecasting and allocation of resources
Being able to access the records of the hotel inventory at any given time will allow you to see where and how the supplies are moving, it will also allow you to easily see the purchasing behavior of your guests. This ability will help you predict the number of certain supplies each department would need, which would ultimately prevent you from overstocking or understocking your supplies.
This cost-efficient method will give you more funds to use on improving other aspects of your business and help you achieve your strategic goals.
The primary inventory of hotels is very essential because it generates the revenue, while the secondary inventory supports the flow of the business, which makes it just as important.
The new approach of having a map for inventory visibility avoids overstocking, understocking, and customers’ negative experiences by improving the predictability and allocation of resources.
As a hotel inventory officer, have you ever experienced problems with missing items because of unattended custodial carts?