Hotel inventory is one of the things we’re trying to perfect when it comes to hotel management. We don’t want our guests to have bad experiences because of a lack of complimentary items, do we?
Hotel inventory can be divided into two categories, these are primary and secondary inventory. Primary inventory is those rooms that generate the revenue and the Secondary inventory covers other important things such as complimentary items and supplies for each room, supplies for restaurants, gift shops, and cleaning services.
Primary inventory can be monitored by keeping an eye on how many rooms are available for booking and rooms that are currently occupied. Same as the primary inventory, secondary inventory is also significant but this is more complex to monitor especially when the hotel offers extended amenities such as restaurants and gift shops.
What is Inventory Visibility and how it helps hotels in keeping control of the secondary inventory?
Inventory visibility is being able to track your inventories in real-time and knowing where everything is located at any given moment. Having the visibility has some perks you’ll enjoy:
- you can use your time efficiently
- it will improve forecasting and allocation of resources
Efficient use of time
Manual tracking of inventory is a long and tedious process. It takes time and can cost you a lot especially when you have multiple locations and your items are moving a lot. Being able to find an item and knowing its location in just a few clicks saves a lot of time, what more if you can see the actual location of the items you’re looking for?
Inventory Map is a new approach under inventory visibility. This is when you have a map, a visual representation of all locations in your warehouse or storage. This helps hotels to keep track of moving items such as bedsheets, linens, and blankets, to lessen the loss and theft, to monitor demanding products for different seasons, to forecast the need for room supplies, cleaning materials, products in the gift shop, and many more.
Another advantage of having inventory visibility is that you can cut on cost. Using inventory map, it allows a single person to monitor and manage the inventory in the comfort of your office or even at home. There’s no need to go to the actual storage and different departments to check and monitor the items that usually requires more people to complete.
Improves forecasting and allocation of resources
When the hotel inventory record is available at any given time, you will see the trend of how the supplies are moving from one place to another and the trend of the guests purchasing behavior. This way, you can improve the predictability of the needed supplies for each department in the hotel and lessen costs in overstocking/understocking.
The costs saving on efficient forecasting can be allocated to other aspects of the business that can help you achieve your strategic goals.
The primary inventory of hotels is very essential because it is the one that generates the revenue. The secondary inventory of hotels is as important as this supports the flow of the business.
The new approach of having a map for inventory visibility avoids overstocking, understocking, and customers’ negative experiences by improving the predictability and allocation of resources.
As a hotel inventory officer, have you ever experienced problems with missing items because of unattended custodial carts?