Using Live Chat to Boost Sales

One of the most powerful sales tools we use at CyberStockroom is the Live Chat Feature on our website. Being a business to business provider (B2B), it is critical for us to communicate directly and effectively with all of our clients to complete the sales cycle. During the Free Trial phase of the service, users oftenContinue reading “Using Live Chat to Boost Sales”

Selling Online for Brick and Mortar Shops: Amazon FBA Explained

For many brick-and-mortar shops, the idea of online sales can seem very foreign, risky and impractical. After all, you already have customers and a steady stream of sales – so why mess with a good thing? Besides, you don’t have the resources to handle shipping or returns, let alone online marketing! Of course you’ve heardContinue reading “Selling Online for Brick and Mortar Shops: Amazon FBA Explained”

Turn Gmail into an AWESOME customer management tool

One of my biggest internet WOW moments was the day that I switched from Hotmail to Gmail in 2004 when it was still in Beta. I couldn’t quite put my finger on it but something about the service made it irresistible. The functionality seemed similar to Hotmail and there weren’t any real technical breakthroughs (that I couldContinue reading “Turn Gmail into an AWESOME customer management tool”

4 Free Android Apps for Your Small Business That Make All the Difference

In the day to day operation of your business, it can often be the small things that make the biggest difference in your overall success. This is very much the case with your phone apps. Here are 4 Android apps that are more than just novelty items on your smartphone. If you take advantage ofContinue reading “4 Free Android Apps for Your Small Business That Make All the Difference”

Advertising a Small Business with Google AdWords

If you have a website for your small business (and there’s no reason why you shouldn’t) you probably know how important generating traffic is to your business. People will often find your website through search engines like Google, Yahoo or Bing but it may take you a lot of time, money and effort to makeContinue reading “Advertising a Small Business with Google AdWords”

5 Things To Do With Your Excess Inventory

You’ve overstocked again! It’s not your fault, though – it’s probably the most common inventory mistake that businesses make. You care about your clients and you don’t want them to be deprived of your products, but the cost can often be very heavy. So what do you do? Drop the price – This is probablyContinue reading “5 Things To Do With Your Excess Inventory”